SALES, CUSTOMER SERVICE,
MANAGEMENT TRAINING
GAME-CHANGING sales and service results
for consumer-focused businesses
Retail
Hospitality, Travel, Tourism
Contact
Centres
Service
Providers
Your people can learn everything I know
My decades of research into sales, service and management success has included psychometrics, analysis, and hundreds of observations and interviews.
I put everything under the microscope, along with my own experience, to identify all the small things and the mindsets that matter.
This was transformed into multiple award-winning training which led to game-changing results for our clients.
We’ve now distilled 30 years of insights into pioneering, powerful and practical training solutions which your people can now easily access.
Debbie Barrow
Managing Director
Access thirty years of award-winning expertise
Learn everything we know about how to get game-changing success in these areas.
Get your people trained... Better. Easier. Faster
Inspiring on-demand audio
Engaging on-demand video
Classroom or speaking events
Comedy training videos
Coaching for extra focus
Mentoring for direction
Ask the expert sessions
Content created for you
Choose inspiring on-demand audio
Training through the learner’s ears
Pioneering, on-demand audio training; the ultimate, practical training solution for today’s busy teams.
- Listen again and again to really build skills
- Credible, inspiring and proven content
- Short, practical lessons, with exercises
- Learn anytime, anywhere, on any device
- Content only or coaching or training support
- ‘Made for You’ option available
Capture attention and engage people
Powerful on-demand video
Video is now a preferred way to learn. Our on-demand video training is created to get maximum impact.
- Insightful, expert presentations and credible content
- Powerful visuals, voices and examples
- Short lessons, practical, flexible
- Learn anytime, anywhere, on any device
- ‘Made for You’ option available
Check out our video course Words that Make a Difference, featuring language habits and words that help to get the message across to customers in the most positive way.
Be reassured about the numbers…
What our clients say…
Virada's training is world class.
It's been our best year.
T.B, Chief Operating Officer
Our best year ever and it's all down to your training.
N.W, Managing Director
Results achieved from Virada is
joint best in the world.
H.K, Training Director
Outstanding results and triple the investment.